Here you can find answers to questions asked about PrintUK.com. Whatever your query, we can help. Whether its online ordering, how to set up your print artwork or anything else please have a look at our FAQ's. If you can't find your answer please call our customer service team.
What is my dashboard?
This is your personal control panel; Review your entire history, orders, basket, templates, saved designs, change your details, messeges, invoices and store your files and images.
How do I update my details?
Click "Sign in" at the top right of the homepage to access to your account. You will be brought to your personal dashboard. Click the 6th tab along the top labelled 'My Details'. In this area you will be able to change your name, address and contact details as well as marketing preferences.
How do I change my dashboard password?
In the dashboard under the tab 'My Details' there is a sentence above the details form where you can click to change your password.
I've forgotten my password, how do I get a reminder?
Don't worry, we all do it. Click "Sign in" at the top right. When you get to the Sign In screen, underneath the password fill in box there is a link that reads:"Forgotten your username or password? Click here for help." Follow the link, then enter your email address and we'll send you a new password via email straight away. If you have any trouble give us a buzz and we will be more than happy to help.
Why do I have to register?
We ask you to register so that we can keep all your designs and files in a safe password-protected area, which also remembers your choices so if you have to rush out all of your current choices and jobs in progress are automatically saved so you don't have to worry about loosing your work. Also you can see your history print invoices etc.. and no one else has access apart from you. + We want to tailor our services to your needs and develop a long and happy relationship with Print UK.
How do I create an account?
To create an account click "Register" at the top right of the screen. You will be brought to a new screen where if you type in your postcode we will find your address then all we need is your name, email and telephone number. We do not inundate you with marketing and you can change your preferences in your dashboard but this allows us to get in contact if needs be. Once you have registered, you'll be able to order and upload your pictures and documents to your Files & Images folder.
What information do you store about me?
Yes, please read our Privacy Policy which explains what we store and how we use it.
