Call us on 0845 2993 923 or Contact Us here

General FAQ's

Here you can find answers to qustions asked about PrintUK.com. Whatever your query, we can help. Whether its online ordering, how to set up your print artwork or anything else please have a look at our FAQ's. If you can't find your answer please call our customer service team.

  Support                               

About Us
FAQ's
Our Promise

Supplying Files
Design Library
Delivery
Environmental
Free Downloads
How It Works
Contact Us

 

  FAQ's                                   

Help & FAQ's
General
Products & Services
Designing Online

Artwork
Ordering
Payments & Invoices
Returns & Refunds  
Dashboard
Delivery

 

 

General FAQ's

Search our FAQ’s below:

From delivery to design, products to packaging.

We hope this gives you the answers you need.

Still have questions? Ask our Customer Service team

 

                                        Design Online    or    Print Your File  

                     

How can I contact you?
If you have any questions about our products, delivery, business etc… then please don’t hesitate to Contact Us

We have various ways for you to get in contact with us.
Telephone: 0845 2993 923.
Email: hello@printuk.com
Live support chat on our website www.PrintUK.com during working hours.

Office opening hours weekdays between 9am-5:30pm
But remember you can order online 24/7

Office Location and Production Facility
Our Registered Office is Vantage House, 5a The Front, Middleton-One-Row, Darlington, County Durham.
Sales Office in London and our Production facility is based in the Tees Valley area.

Opening times?
Our offices are open: Monday to Friday from 9.00am to 5.30pm
We run a 24hour Production facility.
But remember you can order online 24/7

Which holidays are your offices closed for?
We're closed on UK public and bank holidays. Please note these do not count as working days so please take that into account when ordering your printed products.
For a list of UK bank holidays please Click here.

What are PrintUK.com’s company details?
PrintUK.com is part of Vantage Global LTD and is a limited trading company registered in the United Kingdom. Click here for our legal details.

How do I go about making recommendations & suggestions?
If you have an idea of how we could improve our service, or products that you would particularly like us to sell then please feel free to get in touch so we can discuss further:  hello@printuk.com

Sponsorship & Charity?
We receive lots of requests for charity and sponsorship and we can't financially support everyone who asks. So as a company policy and in order to treat everyone equally we cannot sponsor or support any charity that we are asked too.  
We do support charities as a business and they are decided upon internally.

 



Still have questions? 

Customer Service
Monday to Friday 

8:30am to 5:30pm
0845 2993 923
hello@printuk.com