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Products & Services FAQ's

Here you can find answers to qustions asked about PrintUK.com. Whatever your query, we can help. Whether its online ordering, how to set up your print artwork or anything else please have a look at our FAQ's. If you can't find your answer please call our customer service team.

Products & Services FAQ's

Search our FAQ’s below:

From delivery to design, products to packaging.

We hope this gives you the answers you need.

Still have questions? Ask our Customer Service team

 

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I can't find what I'm looking for - can you still print it?
Yes, we print a lot of Bespoke print work. Please contact us and let us know as much information as possible i.e. product, size, paper weight etc… and we'll get a bespoke quote sent over straight away for you.

What’s the best product option for me?
Our homepage has been designed for the user and the interface is supposed to make it as easy as possible for you to navigate. So once you choose your product whether it’s business cards, letterheads, flyers, leaflets, folders, brochures or any other item, we'll show you the most popular option straight away. Which will help you in your product choice if you’re not normally used to ordering print. If you do struggle with anything or want further recommendations please get in touch. The quickest option normally being the live chat as we can send you a direct link to what you’re looking for.

How are the products printed?
We at PrintUK.com only provide the highest quality printing. We print every order lithographically unless it is stated otherwise. Some products are printed digitally but are noted in the product descriptions and titles. We use only the latest state-of-the-art technology to provide you with high definition CMYK print to ensure and maintain the highest of print quality standards.

Where is my product printed?
All of our print production is carried out in the UK in our own production facility.

What about digital printing?
Some particular products we do print digitally and this print process is noted in their title and description. We offer digital print because it opens up the flexibility of price and run length which suits some products.

I want to use recycled paper can you print on it?
Yes - we have recycled options on nearly all of our products i.e. Leaflets, Letterheads and Compliment Slips etc..
Most of our paper carries some recycled element in. But if you would like a specific recycled paper then please contact us for a bespoke quote.

Can you print on FSC certified paper?
Yes – around 99% of our volume is printed on FSC certified paper in the item's description.

I can’t see what I want, can you still print it?
Contact us for a bespoke quote and let us know what your looking for and the likelihood is that we can print it as a bespoke job.

There's a design I like but the product is different from what I want.
Get in contact and we will see what we can do we can either contact the original designer to adapt the design for your product or we can create you a new piece of artwork.

I want a bespoke/custom design.
Get in touch and we will have a talk through what you’re after. We will write a brief and provide you with a free no obligation quote for bespoke artwork creation. Click here to get in touch.

How is my product printed?
PrintUK.com printing is lithographic, full colour (CMYK process colours.) It's printed on either B1, B2 or B3 printing presses. To achieve the economies of scale, we print many similar orders together. We do this so we can pass on cost savings to the customer.

When I reorder the same product will it be the same?
We tend to buy the same paper every time but sometimes there are variations in the make-up of the paper and slight differences in calibration which can alter the look of your product when re-ordering but essentially your product will come out nearly the same every time within BSI (British Standard Institute) Standards because we calibrate all of our machines to their recommendations of print colour’s and densities. All of our paper comes out of Europe.

 



Still have questions? 

Customer Service
Monday to Friday 

8:30am to 5:30pm
0845 2993 923
hello@printuk.com